An In-Depth Look at iTunes 11

An In-Depth Look at iTunes 11

Alongside the launch of the iPhone 5, iPod Nano, and iPod Touch, Apple promised us an October release of iTunes 11; the biggest update to their all-in-one media management tool since the inclusion of a music store in 2003. As October came and went, Apple failed to deliver on time, instead pushing the release back to “November”, and on the 29th the new iTunes finally shipped. With this major release comes a new interface, seamless iCloud integration, and a major design overhaul. In this article I’ll take you in-depth into the new additions and changes to Apple’s Swiss Army Knife of media players.

The Welcome screen in iTunes 11
The Welcome screen in iTunes 11

The Design

Apple’s new iTunes design is nothing like they’ve ever done before. It only mildly resembles its counterparts on iOS, instead creating it’s own design language, which manages to fit into OS X while still being unique.

Beginning at the top, the toolbar features a return to the normal left-to-right window controls, replacing the top-down controls which were almost universally panned. There’s also new player control buttons which aren’t exactly better, just different. As with the rest of the application, this style of button isn’t seen anywhere else in OS X and that leads me to believe it might be a sign of things to come.

Continuing across the toolbar, Apple has brought their skeuomorphic volume slider over from iOS, and it works pretty well. While I’m not a fan of skeuomorphism in general, the subtle metallic on the “knob” looks nice and doesn’t hurt the overall simplified feel of the design. The toolbar also includes controls for AirPlay front-and-center, which is a welcome addition.

The new toolbar.
The new toolbar.

Rounding off the changes to the toolbar’s UI is a new “now playing view” with a noticeable gradient which makes it look like it’s been inset into the toolbar. The rest of the player’s design can be divided into three styles:

  1. Mac OS X – Some elements of the new iTunes are carried over from versions of iTunes past and on a broader scale, OS X. The most obvious of the non-changes is the app’s preference panel which looks exactly like the one found in iTunes 10. Moreover, the iTunes account screens appear to be untouched. In short, if it take a few clicks to find, chances are – Apple hasn’t updated it yet.
  2. Metro-ish – For the longest time Microsoft has been accused of copying Apple, but take one look at the expanded album view in iTunes 11 and you’ll see the tables might have turned a bit. Seriously, if I didn’t know better, I’d think I was using a new version of the Zune software. This design inspiration is especially strange since it’s not seen anywhere else in the app.
  3. Bubbles – I was at a loss for what to call this, but I’m settling for “Bubbles” since it most closely resembles the feel of the rest of the iTunes 11 design elements. All list items in this view have a grey font and a light blue, matte rollover highlight. Most notable to me are the inclusion of some new icons for the different kinds of media (Music, Movies, etc…), they’re in color unlike the sidebar in Finder and gloss-free unlike most everything else in OS X. If I had to guess, this is the direction I think Apple will be taking OS X as a whole. As of now, I’m not a huge fan, but I can see it growing on me over time.

Finally, there’s a new icon which is basically the old one with the music note inverted to be white instead of a dark purple-grey; this was definitely a step backwards. Overall, iTunes has needed a facelift for awhile now and this new design takes many steps forward and only a few back.


iCloud Integration

Apple is billing its new iCloud integration for iTunes 11 as a headline feature, and I guess there’s really not much to say on the matter – it works. By default, when you first open the app you’re greeted with every song from your iTunes in the Cloud library; don’t worry, they’re not automatically downloaded, though. Those iTunes in the Cloud songs can be either streamed, downloaded, or hidden completely.

iCloud Integration
iCloud Integration

I chose the third of those options, since I’m not particularly interested in seeing every song I’ve ever purchased. Streaming music works as expected and buffering was minimal; I can definitely see this playing nicely into a Spotify or Rdio alternative in the near future.

In addition, when you add a song in iCloud to your “Up Next” queue, it buffers in the background, which means you won’t have to wait in between songs. Nice touch, Apple. The iCloud integration for TV shows and movies works in the exact same way as for Music, although there seems to be more utility in streaming TV and Movies which otherwise take up quite a bit of hard disk space than in music which is comparatively much smaller.

I was disappointed, however, to see that there is no iCloud integration for Books or Audio Books. All things considered, if your Mac has a large hard drive this newfound iCloud integration probably won’t be very useful, but if you’re stuck with a smaller SSD, this might be just the thing you need to conserve space.


New Features

Instant search.
Instant search.

iTunes 11 is packed with smaller new features which make using the app a much more enjoyable experience over previous versions. Since they each don’t really merit a section of their own, I’ve compiled a complete list below of some of the biggest ones:

  • Up Next – This one kind of speaks for itself, the Up Next feature allows you to queue songs up to play next. It’s basically like a spiced up On-the-Go playlist. But don’t mistake it’s lack of complexity for a lack of usefulness. Seriously, I use this every day.
  • iTunes Store – The iTunes Store has been updated to match its iOS counterparts. It’s faster, nicer looking, and an all around much needed update.
  • Gift Card Redemption – You can now redeem iTunes gift cards using your computer’s webcam. While I didn’t have a chance to try this one out, it seems really cool. Let’s hope it makes its way to the iPhone and iPad where the use case is a bit clearer.
  • Mini Player – The new iTunes Mini Player strips away much of the chrome from the old one in favor of a much cleaner and lighter look. It also spotlights some of iTunes’ more recent feature additions like AirPlay and the Up Next queue.
  • Search – iTunes now includes an instant search feature that works just like you’d expect it to; start typing and you results will be narrowed down as you go along. If it can’t find what you’re looking for, iTunes will allow you to search the store for that query.

What’s Missing

While Apple added quite a bit in this release of iTunes, a few features are also missing. If you use any of these, you might want to wait on upgrading.

  • Cover Flow – This is actually a good thing if you ask me. Cover Flow was always accidentally popping up in older versions of iTunes while offering virtually no utility. If I were a betting man, I’d say it’s almost a given that Cover Flow will sunset in the next version of OS X, as well. Good riddance!
  • The Sidebar – Well this isn’t completely fair since you can still reactivate it from the “View” menu, but it’s hidden by default, meaning that Apple probably doesn’t want you to use it. To their credit, while I found myself looking for the sidebar performing some tasks, with just a little looking around, I’ve found that everything in iTunes 11 can be done without it.
  • Multiple Windows – Some users might miss the ability to have multiple iTunes windows, but I respect Apple’s desire to simplify the software by removing it. I’d also imagine that more people actually ended up with multiple windows by mistake rather than doing it intentionally, so this serves well for usability.
  • iTunes DJ – This lets people at parties suggest and vote on songs. While it never gained much traction, I always wanted to give it a shot when the opportunity presented itself. Alas, I waited too long. This feature probably won’t be missed by many, but if you’re one of the few who used it, upgrade with caution.
  • Duplicate Remover – Because iCloud doesn’t really allow duplicates, I guess Apple decided to can this little gem. But hey, you don’t have any Music that’s not purchased from Apple, right?

Conclusion

iTunes 11 is no doubt one of the app’s biggest upgrades yet, and it’s clear that it has been designed with an eye towards the future. With iCloud as a headlining feature, users with smaller hard drives or SSDs are likely to see their media libraries in a whole new light; not as something stored on your computer, but as something to be retrieved on demand from the cloud.

Moreover, many of the app’s user interface design decisions point towards a similar future for the rest of Mac OS X. Despite these major changes, iTunes 11 feels like the iTunes you’ve come to know with a new coat of paint; and truth be told, that’s not a knock against it. By keeping many interface elements intact, the new iTunes has managed to maintain a pretty slim learning curve for those coming from older versions of the world’s most popular MP3 player while still allowing Apple to begin the transition to the future of your media library.

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  • http://www.facebook.com/desideriortela Desidério Ortelá

    I’m enjoying iTunes 11 so far, there’s a lot that I still need to get used to, but it’s just a matter of time. There are a lot o features missing, but most of them I didn’t used them anyway so no big deal there. However I can not seem to find where I can locate my shared library; I have the option turned on on my Mac, but I can’t seem to access it from my PC. Do you have any ideas where to find it?

    • http://twitter.com/johnny_winter Johnny Winter

      Shared Libraries appears to display automatically. Go to Preferences > Sharing and check that iTunes is configured to share your library. Might be worth checking this on both your Mac and PC.

      • http://www.facebook.com/desideriortela Desidério Ortelá

        humm I have it active in both Mac and PC and it still doesn’t shows up on the PC, but thanks anyway

  • David

    How exactly do you manage your iPhone/iPod without the sidebar. Maybe it’s looking me in the eye, but I don’t see it.

    • http://twitter.com/alexarena Alex Arena

      When you plug in your iPhone/iPod it appears in the top bar where the iTunes store link is. Hope this helps!

    • ErickP

      There is a iPhone/iPod button that shows up at the top right when the device is connected. Click on it and Poof, all your options are right there.

      • David1225

        Got it. I was confused because the eject symbol was on the same “button.”

        • ErickP

          Yeah, that threw me off at first.

          • David1225

            I’ve never used eject before disconnecting my iPhone. I suppose I should. But, is it necessary?

        • http://twitter.com/igneous1 Kaweah

          Design flaw.

  • Guto Foletto

    I am really missing iTunesDJ. I think it was a bad move from Apple to remove it.

  • http://www.facebook.com/rick.schallack Rick Schallack

    iTunes dj is not needed. Use the shuffle feature on a playlist with the Up Next feature. Same functionality.

    • Guto Foletto

      nope. you can try whatever you want it is not the same functionality. where’s the play best rated more often? where’s the options to vote for songs with remote for iphone?

  • http://www.facebook.com/ScifiterX Peter Paul Sadlon

    What’s missing:

    Cover Flow (which sucks but it is mostly a cool gimmick)

    The Sidebar [still there, just hidden by default] (and thus is neither really missing nor a big deal)

    Multiple Windows (thank god)

    iTunes DJ (Up Next has the same capabilities)

    Duplicate Remover (A screw up to be sure but the one time I needed it before, it didn’t work.)

  • David_in_Houston

    Trying to manage everything without the sidebar is extremely confusing. The first thing people should do is “Show Sidebar” from the View menu.

    The other thing missing from iTunes is a preview of each episode under the TV Shows category. You can set up sub-categories like The Simpsons. But when you click on each episode, you don’t get a preview image. That is an epic failure. Music Videos and Movies both have image previews. There simply is no excuse not to do it for TV Shows. Oddly enough, when you upload those same TV Shows to your iPad, the preview shows up. You also get the preview on Apple TV.

  • http://techren.com Ed. Floden

    Missing: you can’t change the media type of a file to ‘podcast’. You can try, but it won’t stick.

  • http://www.facebook.com/people/Joseph-Saponaro/1423810169 Joseph Saponaro

    To their credit, while I found myself looking for the sidebar performing some tasks, with just a little looking around, I’ve found that everything in iTunes 11 can be done without it.

    How about: Sync, Transfer and Back-up? I need the sidebar to do these. Did you find how to do these without the sidebar?

  • Ivan Osório

    I went back to 10.7 a few hours after installing 11. One if a pet peeve, the other is also a pet peeve but a more grounded and reasonable one.
    1) I listen to a lot of stuff that is not exactly mainstream, most of those songs go over the 10 minute mark. This causes the ratings to be out of place. Hope they fix this soon, it looks MIGHTY ugly.
    2) The lack of customization is jarring. I really liked all my different playlists with very specific views and now I’m stuck on whatever view Apple thinks is appropriate for me to view my collection in.

    11 is faster and prettier, but 10.7 just feels more robust and complete.
    I hope they improve on it soon.

  • Scrooge

    Killing multiple windows feature stinks…I don’t respect your opinion on that little tidbit

  • ParasUniversal

    I’m up for change and guess we can’t fight it anyway BUT… I really don’t like the new search method. Is there anyway to bring back the old search method where you type and the main playlist just shortens?

  • alasdairpage

    Also missing, is any improvement to library management. If you manage a non-Apple music library, and you want to add tracks, how do you do it? You add them individually or by folder, by manually selecting the ones you want to add. It’s horrible.

    What if you add a bunch of new music to your collection, but you either added too much to manually pick, or you don’t know what’s new from what’s not? Well then you may want to “add” all your tracks (new and old) back into the library. But wait – it doesn’t ignore ones that are already in there. Noooooo, it adds them again as duplicates (unnecessarily). Very unhelpful!

    The simplest answer might be to delete your whole library and re-add everything. But apart from taking an age, that means you lose all your star ratings and number of plays, rendering some of your playlists like Top 25 or Never Played useless.

    Why can’t it either watch designated folders for changes, and add those to the library automatically, or only add tracks that changed when you add something that’s already in the library?

    Oh – Apple don’t care about people who aren’t paying for iTunes music? You mean they don’t really want to encourage people to get their music elsewhere? Thanks Apple – really helpful! iTunes music management is utter #@&% – unfortunately – because I’m more than happy with the Apple hardware I pay to play it through.

  • http://www.facebook.com/willsherwood Will Sherwood

    Problem: My podcasts don’t correctly sync to the iphone.

  • http://www.facebook.com/shirley.stoddart Shirley Stoddart

    When I use the Songs Tab with Column Browser there is no album art shown anymore. It is just a long list of songs. Column Browser is greyed out when using the Artists and Genres View option. I have a lot of different genres and artists, so I like to use colum browser to choose the Genre and then choose an artist within the list of albums displayed for that Genre. This could all be done with two clicks. Now I have a massive list of albums in alphabetical order with now way to change how this list is displayed i.e by artist and see the only the albums of that artist. Now i have to keep scrolling up and down to find what I am looking for. Or, I go to Artist View and am presented with a massive list of Artists in Alphabetical order that are not displayed by genre.

    Basically, I want to pick the Genre, then pick the Artist and play all albums by that artist – the easiest way to do that is by using Column Browser – oh and see the album art for each album using this method.

  • Josh

    I really like the new UI, the only thing i needed the sidebar for was to autofill music from iMac to iPhone

  • Urooz Virk

    phew! didnt knw abt the Show Sidebar thing. finally iTunes is good again.

  • TerryD

    Complete let down for me. No more cover art below the playlists. Used to be able to select cover art by what was selected or what was playing – not any more! I often search by composer, but if that composer is on a compilation CD, search display “no results”. For me – useless!

  • CDCH

    “and it’s clear that it has been designed with an eye towards the future”

    The future of Apple does not look to bright. Should we sell our stock now, or wait to see if they listen to the customers?????????????????????????????????????????????????????????

  • deniZo

    You “respect” them for removing a feature that people have used regularly for nearly a decade, and which nobody is forced to use? You think it’s because idiots are accidentally opening them all over the place? Then make it an option that is turned on. I get the feeling that you know taking out such a basic feature with no warning was a huge mistake.